Crypto.com Account

How to Register on Crypto.com

How to Register on Crypto.com with Email

1. Go to Crypto.com.

On the top right corner of the homepage, you’ll find the ’Sign Up’ button. Click on [Sign Up].

2. Sign up with your email and set up your password.

*Note:
- Your password must contain at least 8 characters, including one number, one uppercase letter, and one special character.

3. Read the instructions displayed on the screen, then provide us with the necessary information.
4. Select [Verify] from the menu. To the email address you registered, a one-time password (OTP) and an email verification will be issued.

5. You need to confirm your phone number as the final step.

Choose your country’s area code, then enter your phone number (without the area code). An [SMS] verification code will be provided to you. Enter the code and click [Submit].

6. When you’re done! You will then be taken to the Exchange landing page.

How to Register on Crypto.com App

You can register for a Crypto.com account with your email address on the Crypto.com app easily with a few taps.

1. Download and open the Crypto.com app and tap [Create New Account].

2. Enter your information:

1. Enter your email address.
2. Check the box for "I’d like to receive exclusive offers and updates from Crypto.com".
3. Tap "Create New Account."

3. Enter your phone number (make sure you choose the right area code) and tap [Send Verification Code].

4. You will receive a 6-digit verification code to your phone. Enter the code.
5. After providing your ID to identify your identity, tap [Agree and continue] and you have successfully created a Crypto.com account.

Note:

• To protect your account, we highly recommend enabling at least one or two-factor authentication (2FA).
• Please note that you must complete identity verification before using Crypto.com to trade.

Frequently Asked Questions (FAQ)

Why Can’t I Receive Emails from Crypto.com?

If you are not receiving emails sent from Crypto.com, please follow the instructions below to check your email’s settings:

1. Are you logged in to the email address registered to your Crypto.com account? Sometimes you might be logged out of your email on your device and hence can’t see Crypto.com emails. Please log in and refresh.

2. Have you checked the spam folder of your email? If you find that your email service provider is pushing Crypto.com emails into your spam folder, you can mark them as “safe” by whitelisting Crypto.com email addresses. You can refer to How to Whitelist Crypto.com Emails to set it up.

3. Is the functionality of your email client or service provider normal? To be sure that your firewall or antivirus program isn’t causing a security conflict, you can verify the email server settings.

4. Is your inbox packed with emails? You won’t be able to send or receive emails if you have reached the limit. To make room for new emails, you can remove some of the older ones.

5. Register using common email addresses like Gmail, Outlook, etc., if at all possible.

How come I can’t get SMS verification codes?

Crypto.com is always working to improve the user experience by expanding our SMS Authentication coverage. Nonetheless, certain nations and regions aren’t currently supported.

Please check our global SMS coverage list to see if your location is covered if you are unable to enable SMS authentication. Please use Google Authentication as your primary two-factor authentication if your location is not included on the list.
The guide on How to Enable Google Authentication (2FA) may be of use to you.

The following actions should be taken if you are still unable to receive SMS codes even after you have activated SMS authentication or if you are currently living in a nation or region covered by our global SMS coverage list:

• Make sure there is a strong network signal on your mobile device.
• Disable any call blocking, firewall, anti-virus, and/or caller programs on your phone that might be preventing our SMS Code number from working.
• Turn your phone back on.
• Instead, try voice verification.
• To reset your SMS authentication, please click this link.

How to Trade on Crypto.com

How to trade Spot on Crypto.com (Website)

A spot trade is a simple transaction between a buyer and a seller to trade at the current market rate, known as the spot price. The trade takes place immediately when the order is fulfilled.

1. Open the Crypto.com website and log in to your account.

Click on [Trade] and choose [Spot].

2. Click on any cryptocurrency you would like to trade on the home page to go directly to the corresponding spot trading page.

3. You will now find yourself on the trading page interface.

1. Trading volume of trading pair in 24 hours.
2. Sell Order Book.
3. Buy Order Book.
4. Candlestick chart and Market Depth.
5. Type of order: Limit/Market/Stop-limit/OCO(One-Cancels-the-Other)
6. Buy and Sell Cryptocurrency.
7. Trading history.
8. Wallet Details.
9. Balance/Positions/Open Orders/Trigger Orders/Order History/Trade History/Active Bots.

4. Let’s look at buying some BTC. At the top of the Crypto.com home page, click on the [Trade] option and select [Spot].

Go to the buying and selling section (6) to buy BTC and fill in the price and the amount for your order. Click on [Buy BTC] to complete the transaction.

• The default price in the limit order is the last price it was traded at.
• The percentages shown underneath refer to the proportion of one currency you have to purchase the other currency.

You can follow the same steps to sell BTC or any other chosen cryptocurrency by selecting the [Sell] tab.

How to trade Spot on Crypto.com (App)

1. Log in to your Crypto.com app and click on [Trade] to go to the spot trading page.

2. Click on [Buy] to go to the cryptocurrency page.

3. Select the cryptocurrency you like to buy and trade.

4. Type in the amount that you like to buy and click [Add payment method] to complete the transaction.

5. Or you can click on [Crypto] to pay for the cryptocurrency you have chosen, then click [Buy].
You can follow the same steps to sell BTC or any other chosen cryptocurrency by selecting the [Sell] tab.

What is the Stop-Limit Function and How to use it

What is a stop-limit order?

A limit order with a stop price and a limit price is known as a stop limit order. The limit order will be entered into the order book after the stop price has been reached. The limit order will be carried out when the limit price is reached.

Stop price: A stop-limit order to buy or sell the asset at the limit price or higher will be executed when the asset’s price hits the stop price.

Limit price: the selected price, or sometimes even a higher one, at which the stop limit order is carried out.

Both the limit and stop prices can be set at the same cost. But the sell order’s stop price ought to be somewhat higher than the maximum price. A safe price differential will be created between the order’s triggering and execution times thanks to this price difference. For the buy order, the stop price can be set somewhat below the limit price. Additionally, it will lessen the possibility that your order won’t be fulfilled.

Please be informed that your order will be executed as a limit order whenever the market price hits your limit price. Your order might never fill if you set the take-profit or stop-loss limits too low or too high, respectively, because the market price will never be able to hit the limit price you have specified.

How does a stop-limit order work?

The current price is 2,400 (A). You can set the stop price above the current price, such as 3,000 (B), or below the current price, such as 1,500 (C). Once the price goes up to 3,000 (B) or drops to 1,500 (C), the stop-limit order will be triggered, and the limit order will be automatically placed on the order book.

Note:

The limit price can be set above or below the stop price for both buy and sell orders. For example, a stop price B can be placed along with a lower limit price B1 or a higher limit price B2.

A limit order is invalid before the stop price is triggered, including when the limit price is reached ahead of the stop price.

When the stop price is reached, it only indicates that a limit order is activated and will be submitted to the order book, rather than the limit order being filled immediately. The limit order will be executed according to its own rules.

How do I place a stop-limit order on Crypto.com?

1. Log in to your Crypto.com account and go to [Trade]-[Spot]. Select either [Buy] or [Sell], then click [Stop-limit].

2. Enter the trigger price, the limit price, and the amount of crypto you wish to purchase. Click [Buy BTC] to confirm the details of the transaction.

How to view my stop-limit orders?

Once you submit the orders, you can view and edit your stop-limit orders by going to Section (8), and clicking on [Open Orders].

To view executed or canceled orders, go to the [Order History] tab.

Frequently Asked Questions (FAQ)

What is a Limit Order

An order placed on the order book at a certain limit price is known as a limit order. It won’t be carried out like a market order right away. Rather, only if the market price hits your limit price (or above) will the limit order be filled. Therefore, you can buy at a lower price or sell at a greater price than the going rate by using a limit order.

Assume, for instance, that the current price of Bitcoin is 50,000 and you set a limit order to purchase 1 BTC at 60,000 USD. Since this is a better price than the one you placed (60,000 USD), your limit order will be executed immediately at 50,000 USD.

What is Market Order

When you make an order for a market order, it is immediately executed at the going rate. It can be used to put orders for both purchases and sales.

A purchase or sell market order can be placed by selecting [Quantity] or [Total]. You can input the amount explicitly, for instance, if you wish to purchase a certain amount of Bitcoin. However, you can use [Total] to place the buy order if you wish to purchase BTC with a specific amount of money, such $10,000 USDT.

How to View my Spot Trading Activity

You can view your spot trading activities from the Orders and Positions panel at the bottom of the trading interface. Simply switch between the tabs to check your open order status and previously executed orders.

1. Open orders

Under the [Open Order] tap , you can view details of your open order including:

• Order Time.
• Order Instrument.
• Order Side.
• Order Price.
• Order Quantity.
• Total.
• Fee.
• Fee currency.
• Fee Type.
• Order ID.
• Trade ID.

2. Order history

Order history displays a record of your filled and unfilled orders over a certain period. You can view order details, including:

• Order Time.
• Order Instrument.
• Order Side.
• Order Price.
• Order Quantity.
• Trigger condition.
• Order Completed.
• Order Remaining.
• Average Price.
• Order Value.
• Order ID.
• Margin Order.
• Status.

3. Transaction history

Trade history shows a record of your matched orders over a certain period of time. You can also check trading fees and your role (market maker or taker).

To view transaction history, use the filter to customize the date and click [Search].