Mibvunzo Inowanzo bvunzwa (FAQ) pa Crypto.com

Account

Sei Ndisingakwanisi Kugamuchira Maemail kubva Crypto.com?

Sei ndisingakwanisi kuwana maSMS ekuongorora macode?

• Ita shuwa kuti pane yakasimba network chiratidzo panharembozha yako.
• Dzima chero kuvharidzira kufona, firewall, anti-virus, uye/kana anofona zvirongwa pafoni yako zvinogona kunge zviri kudzivirira nhamba yedu yeSMS Code kushanda.
• Batidza foni yako zvakare.
• Pane kudaro, edza kuongorora inzwi.
• Kuti ugadzirise zvakare huchokwadi hweSMS, ndapota tinya iyi link.

Chii chinonzi Two-Factor Authentication?

Mbiri-Factor Authentication (2FA) ndeyekuwedzera chengetedzo layer kune email verification uye account password yako. Ne2FA yakagoneswa, iwe uchafanirwa kupa iyo 2FA kodhi kana uchiita zvimwe zviito pane Crypto.com NFT papuratifomu.

TOTP inoshanda sei?

Crypto.com NFT inoshandisa Time-based One-time Password (TOTP) yeTwo-Factor Authentication, inosanganisira kugadzira kwenguva pfupi, yakasarudzika imwe-nguva 6-manhamba kodhi * inongoshanda kwemasekonzi makumi matatu. Iwe unozofanirwa kuisa iyi kodhi kuita zviito zvinokanganisa zvinhu zvako kana ruzivo rwemunhu pachikuva.

*Ndapota yeuka kuti kodhi yacho inofanira kuva nenhamba chete.

Ini ndinomisa sei 2FA pane yangu Crypto.com NFT account?

1. Mukati me “Settings” peji, tinya “Set Up 2FA” pasi pe“Security.”
2. Skena kodhi yeQR neapp yechokwadi, kana kukopa kodhi yacho kuapp kuti uiwedzere nemaoko. Wobva wadzvanya "Ramba uchinyatsoona."

• Vashandisi vachada kuisa authenticator apps seGoogle Authenticator kana Authy kumisikidza 2FA

3. Isa kodhi yekusimbisa, iyo inotumirwa kubhokisi reemail yako uye inoratidzwa muapp yako yechokwadi. Dzvanya "Submit".
4. Mushure mekugadzirisa kwapera, uchaona meseji yekusimbisa

Ndokumbira utarise kuti iyo 2FA yakamisikidzwa muCrypto.com NFT account yako yakazvimirira pane yakasetwa maakaundi ako pane zvimwe Crypto.com ecosystem zvigadzirwa.

Ndezvipi zviito zvakachengetedzwa ne2FA?

Mushure mekunge 2FA yagoneswa, zvinotevera zviito zvakaitwa paCrypto.com NFT papuratifomu zvinoda vashandisi kuisa iyo 2FA kodhi:

• Rondedzera NFT (2FA inogona kudzimwa sarudzo).

• Gamuchira maBids Offers (2FA inogona kudzimwa sarudzo).

• Gonesa 2FA.

• Kumbira Payout.

• Login.

• Reset Password.

• Bvisa NFT

Ndokumbira utarise kuti kubvisa NFTs kunoda inosungirwa 2FA setup. Pakugonesa 2FA, vashandisi vachasangana neawa makumi maviri nemana ekubvisa kukiya kune ese eNFTs mumaakaundi avo.

Ndinogadzirisa sei 2FA yangu?

Kana iwe ukarasikirwa nemudziyo wako kana kusakwanisa kuwana yako authenticator app, unozofanirwa kubata rutsigiro rwevatengi vedu.

Kana 2FA yako yangobviswa, sisitimu yacho ichaita kuti kiyi yako yekusimbisa yapfuura. Chikamu che2FA mu "Security" tab mu "Settings" ichadzokera kune yayo isiri-setup mamiriro, kwaunogona kudzvanya "Set Up 2FA" kumisikidza 2FA zvakare.

Ini ndinogadzirisa sei pascode yeCrypto.com app?

Ndokumbira uteedzere matanho akatsanangurwa pazasi kuti uisezve yako Crypto.com App passcode.

1. Tinya [Wakanganwa Passcode?].

Cherechedzo: Nezvikonzero zvekuchengetedza, vashandisi vane chiyero chakasanganiswa chinodarika USD $1000 yakaenzana vachadikanwa kuti vatarise maitiro nechikwata chedu chetsigiro. Iyi meseji inotevera icharatidzwa kune ava vashandisi.

2. Isa yako [Date reKuzvarwa] uye [Verification Code].

Rangarira kubaya pakanzi [Tumira] kukonzeresa iyo SMS nekodhi yekusimbisa (SMS OTP).

Ndokumbira utarise kuti uchakwanisa kuenderera chete kana iwe waisa iyo SMS OTP (password yenguva imwe) inotumirwa kunhamba yefoni yako uye zuva rako rekuzvarwa.

Cherechedza:

• Iyo app ichavharwa kwe4 maawa mushure mekutadza katatu kuedza.
• Iyo passcode reset email inotumirwa kune yako yakanyoreswa email kero.

Ndokumbira ubate timu yedu yerutsigiro kana app yako yakakiyiwa uye email kero yako uye/kana nharembozha dzachinja.

3. Tinya [Vhura Imeyili].

4. Tsvaga email yekumisikidza uye shandisa [Log In] bhatani ipapo.


5. Nyora pascode itsva.

Maitiro Ekugadzirisa Nhamba Yefoni Yako Pa Crypto.com App?

Kana wakatadza kuwana nhamba yako yefoni yakanyoreswa uye usingakwanise kupinda, unogona kugadzirisa nhamba yako kubva pachiratidziro chekupinda kana account yako yakaenzana yakaenzana neUS$1,000.

Ndokumbira utarise kuti nhamba itsva yefoni inofanirwa kunge iine kodhi yenyika yakafanana neyako yapfuura.

Ndokumbira uteedzere matanho ari pasi apa kuti uvandudze nhamba yako yefoni:

1. Pachidzitiro chekupinda, isa email yako kuti upedze email yekuongorora.

2. Tinya [ Hauna kugamuchira kodhi here?] ipapo [Chinja Nhamba Yerunhare] . Iyi sarudzo inongoratidzwa kune vashandisi vanokodzera.

3. Complete passcode verification. 4. Isa nhamba yako yefoni itsva wobva wadzvanya [Enderera].

5. Isa kodhi yekuongorora yeSMS yakatumirwa kunhamba yako itsva.

6. Ramba uchipinda. Kana wakatadza kuwana nhamba yefoni yako yakanyoreswa asi wakapinda muakaundi yako, unogona kutevera matanho ari pasi apa kuti uvandudze nhamba yako.

Ndokumbira utarise kuti nhamba itsva yefoni inofanirwa kunge iine kodhi yenyika yakafanana neyako yapfuura.

6. Isa kodhi yekuongorora yeSMS yakatumirwa kunhamba yako itsva yefoni.

Ndingagadzirisa sei pascode yangu nemutsara wangu wekudzoreredza?

Muchiitiko chinosuruvarisa chaunokanganwa chikwama chako 6-manhamba passcode, unogona kugara uchiseta pascode yako nemutsara wako wekudzoreredza.

Mutsara wekudzoreredza ndiyo kiyi yekuwana chikwama chako uye mari, kazhinji ine 12/18/24 mazwi anogadzirwa zvisina tsarukano uye inogadzirwa paunotanga kugadzira chikwama.

Kana iwe wakanganisa kuisa yako 6-manhamba passcode kashanu mukati memaminitsi makumi matatu, app yako ichavharwa kwemaminitsi makumi matatu. Mushure memaminitsi makumi matatu, kana iwe uchiri kuyeuka pasipoti yako, unogona kubvisa chikwama chako kubva pamudziyo, wobva wapinza chikwama zvakare nemutsara wako wekudzoreredza uye wogadzirisa pascode.

Chii chaunofanira kuita kana iwe usingachakwanise kuwana yako Crypto.com DeFi Wallet app zvakare?

1. Iva ne12-izwi rekudzoreredza izwi rakagadzirira.
2. Delete app.
3. Reinstall app.
4. Tinya [Pinza chikwama chiripo] wodzora chikwama chako nemazwi gumi nemaviri. Iwe unozogona kugadzira pascode nyowani kana iyo wallet yekutumira yabudirira.

Verification

1. Vhura yako Crypto.com app pafoni yako.

Tinya [Gadzira Akaundi Itsva] .

2. Isa ruzivo rwako.

1. Isa yako email kero .
2. Tarisa bhokisi rekuti " Ndinoda kugamuchira zvinopihwa zvakasarudzika uye zvigadziriso kubva Crypto.com " .
3. Tinya " Gadzira Akaunti Itsva. "

3. Tarisa email yako kuti uwane chinongedzo chekusimbisa.

Kana iwe usingaone chero chinongedzo, tinya pakanzi [Resend].

4. Zvadaro, nyoresa nenhamba yako yefoni, wobva wabaya [Enderera].

5. Isa iyo 6-manhamba kodhi yakatumirwa kufoni yako.

6. Chinotevera kuratidza kuti ndiwe ani nekudzvanya pakanzi [ Bvuma uenderere mberi].

8. Sarudza rudzi rwemagwaro aunoda kuenderera mberi nawo.
9. Isa chitupa chako mufuremu uye tora mufananidzo.
10. Mushure mekunge gwaro rako raendeswa, mirira mazuva mashoma kuti rionekwe.
.

[Ndokumbira utarise]:

Maakaundi anovhurwa chete uchishandisa Crypto.com app, saka ndapota musatitumire ruzivo rwakakosha kuburikidza neemail kana iyo in-app chat.

*Pasipoti yako igwaro rakanakisa rekushandisa mumamiriro mazhinji. Kana usina pasipoti, chitupa chenyika kana kuti rezinesi rokutyaira zvinowanzokwana.
(Zvisinei, vagari vemuUS uye vagari vanofanirwa kuratidza rezinesi ravo rekutyaira rakapihwa nehurumende kana ID).

Sei chikumbiro changu chisina kubvumidzwa mushure memazuva matatu?

Kunyange zvikumbiro zvakawanda zviri kugadziriswa mumazuva 3-4, nekuda kwehuwandu hwevanyoreri vatsva, kumwe kuongorora kweKYC kuri kutora angangoita mazuva manomwe ebhizinesi.

Zvikumbiro zviri kuongororwa nekukurumidza sezvinobvira, uye yekuvandudza inopihwa kuburikidza neemail kana yapera. Tinoonga mwoyo murefu wenyu.

Handina kugamuchira OTP

Chii chinonzi "Singpass"?

Singpass chitupa chega chega chemuSingapore chinozivikanwa chedhijitari kuitira nyore uye kwakachengeteka kuwana kune anopfuura 1,700 ehurumende neakazvimiririra masevhisi pamhepo uye pamunhu. Vashandisi vanogona kupinda mumasevhisi edhijitari, kuratidza kuzivikanwa kwavo pamusoro pemakaunda, zvinyorwa zvemasaini edhijitari, uye nezvimwe neSingpass yakagadziridzwa.

Singpass inotungamirwa neHurumende Tekinoroji Agency (GovTech) uye ndeimwe yemapurojekiti masere enyika anofambisa chiono cheSingapore cheSmart Nation.

Chii chinonzi MyInfo?

MyInfo ibasa rinobvumira vashandisi veSingpass kutonga data ravo remunhu uye kufanozadza mafomu, nemvumo yavo, yekutengeserana kwedhijitari masevhisi, kusanganisira data rinodzoserwa kumasangano ehurumende anotora chikamu. Izvi zvinoreva kuti vashandisi vanongoda kupa ruzivo rwemunhu kamwe chete kudhijitari sevhisi, pane kudzokorodza kupa data kune yega yega yekutengesa online. Vashandisi vanogona kuona yavo yega data data mune yavo Singpass app pasi peiyo Profile tab.

Iyo app haizotarise ID yangu kana kutora mufananidzo wangu?

Ndokumbirawo kuti muedze iyo yemanyorero yekurodha ficha kana usina kubudirira pakuongorora gwaro rako uye/kana mufananidzo pawakamboedza.

[Maitirwo anotevera achakubatsira kukurumidzisa nzira yekuongorora]:

[Zita Rizere Repamutemo]: Tarisa kaviri kuti zita raunonyora rinoenderana neriri pagwaro raunopa. Ndokumbira ushandise mazita ako akazara pane acronyms kana mavambo kana bepa richiashandisa. Iva nechokwadi kuti hapana kukanganisa zviperengo.

[Iva nechitupa chinoshanda]: Tora mufananidzo weID iri munzvimbo ine chiedza chakajeka. Tarisa kuti makona mana ese egwaro ari kuoneka uye kuti hapana maratidziro (kana tochi yefoni yako yakabatidzwa, dzima). Chenesa lens, bata foni zvakasimba, uye isa kamera kuitira kuti furemu yemufananidzo ibatane nemupendero wegwaro - iyo foto inozopfurwa otomatiki kana ikadaro. Tarisa kuti ruzivo rwuri pamufananidzo rwunogoneka here kana rwatorwa. Kana usina chokwadi nezvemhando yemufananidzo, tora zvakare usati wauendesa.

[Tora Selfie Yakanaka]: Paunenge uchiedza mufananidzo, chengetedza kamera uye uteedzere dot regirini nemeso ako (iyi nzira inoshandisa zvese vhidhiyo nefoto kamera). Edza kugara wakanyarara sezvinobvira - hazvitore nguva yakareba.

Limit Order

Chii chinonzi Limit Order?

Chii chinonzi Market Order

Maitiro ekuona yangu Spot Trading Chiitiko

• Order Time.
• Order Instrument.
• Order Side.
• Order Price.
• Order Quantity.
• Total.
• Fee.
• Mari yekubhadhara.
• Fee Type.
• Odha ID.
• Trade ID.

2. Nhoroondo yekuraira

• Order Time.
• Order Instrument.
• Order Side.
• Order Price.
• Order Quantity.
• Trigger mamiriro.
• Order Yakapedzwa.
• Order Remaing.
• Avhareji Mutengo.
• Order Value.
• Odha ID.
• Margin Order.
• Status.

Deposit

Kushaikwa Crypto Deposits

Chii chekuita muzviitiko zvemadhipoziti asina kutsigirwa uye madhipoziti ane ruzivo rwusina kururama kana rusipo

Deposits yeZviratidzo Zvisina Kutsigirwa

Kana mutengi akaisa chiratidzo chisina kutsigirwa neCrypto.com, vanogona kubata rutsigiro rwevatengi kuti vabatsirwe mukutora mari. Kutora mari kunogona kusakwanisika mune dzimwe nguva.

Madhipoziti ane Isiri Yaro kana Asipo Kero / Matagi / Memos

Kana mushandisi akatumira dhipoziti ine kero isiriyo kana isipo, tag, kana memo, vanogona kubata rutsigiro rwevatengi kuti vabatsirwe mukutora mari. Kutora mari kunogona kusakwanisika mune dzimwe nguva.

*Cherechedza: Ndokumbira utarise kuti muripo wekutora unosvika kuUSD 150 unogona kubhadhariswa kudzoreredza chero dhipoziti yakarasika, sekutemerwa neCrypto.com pakuda kwayo uye inogona kuchinjwa nguva nenguva.

Ndeipi Crypto Deposits Inogamuchirwa muCrypto.com App?

Disclaimer : Ndokumbira utsvage rondedzero mukati meApp's Transfer Menu yeiyo inomiririra chaiyo yedhipoziti iripo uye kubvisa cryptocurrency. Haisi yese cryptocurrencies inogona kuratidzwa.

Cherechedza:

Deposit uye kubvisa kweLTC uchishandisa MimbleWimble Extension Blocks (MWEB) haitsigirwe muCrypto.com App uye Exchange.

Ndokumbira uve nechokwadi chekuti ma tokens eBRC20 akaiswa mukero yako ichangobva kugadzirwa yeTaproot (kutanga ne bc1p). Bitcoin Ordinals, kusanganisira BRC20 tokens, yakaiswa kukero yako yeBTC (kutanga ne "3") inogona kunge isingagone kudzoserwa.

My crypto deposit iripi?

Kana kutengeserana kwave pa blockchain, zvinotora inotevera nhamba yekusimbisa kuti dhipoziti ioneke mune yako Crypto.com app:

• 1 kusimbiswa kweXRP, XLM, ATOM, BNB, EOS, ALGO.

• 2 zvisimbiso zveBTC.

• 4 zvisimbiso zveLTC.

• 5 zvisimbiso zveNEO.

• 6 zvisimbiso zveBCH.

• 12 zvisimbiso zveVET uye ERC-20 tokens.

• 15 zvisimbiso zveADA, BSC.

• 30 zvisimbiso zveXTZ.

• 64 zvisimbiso zveETH, paERC20.

• 256 zvisimbiso zveETH, USDC, MATIC, SUPER, uye USDT paPolygon.

• 910 zvisimbiso zveFIL.

• 3000 zvisimbiso zveETC.

• 4000 zvisimbiso zveETHW.

Kana zvadaro, iwe unogashira email chiziviso nezve yakabudirira dhipoziti .

Ndeipi cryptocurrencies inogona kushandiswa kukwirisa iyo Crypto.com Visa Kadhi?

ADA, BTC, CHZ, DAI, DOGE, ENJ, EOS, ETH, LINK, LTC, MANA, MATIC, USDP, UNI, USDC, USDT, VET, XLM ZIL.

* Mamwe macryptocurrencies anogona kunge asiri kuwanikwa, zvichienderana nenzvimbo yako.

Ndinotarisa sei nhoroondo yangu yekutengeserana?

Unogona kutarisa mamiriro edhipoziti yako nekuenda ku [Dashboard] - [Wallet] - [Transactions].

Kana uri kushandisa app, tinya pa [Akaunti] wobva wabaya chiratidzo chiri pakona yekurudyi kuti utarise kutengeserana kwako.

Withdrawal

Maitiro ekutsvaga iyo Transaction ID (TxHash/TxID)?

Ndeipi maakaundi (ma) ekubhangi andingashandisa kutora mari yangu?

Zvinotora nguva yakadii kuti mari yangu isvike muakaundi yangu yekubhangi?

Ndokumbira ubvumire zuva rimwe kusvika maviri rebhizinesi kuti zvikumbiro zvekubvisa zvigadziriswe. Kana yabvumidzwa, mari yacho inotumirwa kuaccount yako yekubhangi nekukurumidza kuburikidza neEFT, FAST, kana intra-bank transfer.