Imibuzo Evame Ukubuzwa (FAQ) ku-Crypto.com

I-akhawunti

Kungani Ngingakwazi Ukuthola Ama-imeyili Avela Ku-Crypto.com?

Kwenzeka kanjani ukuthi ngingakwazi ukuthola amakhodi okuqinisekisa e-SMS?

• Qiniseka ukuthi kukhona isignali yenethiwekhi enamandla kudivayisi yakho yeselula.
• Khubaza noma yiziphi izinhlelo zokuvinjwa kwezingcingo, i-firewall, anti-virus, kanye/noma noma izinhlelo zokufona efonini yakho ezingase zivimbele inombolo yethu ye-SMS Code ukuthi isebenze.
• Vula ifoni yakho futhi.
• Kunalokho, zama ukuqinisekiswa kwezwi.
• Ukusetha kabusha ukuqinisekiswa kwe-SMS yakho, sicela uchofoze lesi sixhumanisi.

Yini i-Two-Factor Authentication?

I-Two-Factor Authentication (2FA) isendlalelo esengeziwe sokuvikela ekuqinisekisweni kwe-imeyili kanye nephasiwedi ye-akhawunti yakho. Njengoba i-2FA inikwe amandla, kuzodingeka unikeze ikhodi ye-2FA lapho wenza izenzo ezithile endaweni ye-Crypto.com NFT.

Isebenza kanjani i-TOTP?

I-Crypto.com NFT isebenzisa Iphasiwedi Yesikhathi esisodwa (TOTP) Esekelwe Esikhathini Sokuqinisekiswa Kwezinto Ezimbili, kuhilela ukukhiqiza ikhodi yesikhashana, eyingqayizivele yesikhathi esisodwa enezinhlamvu ezingu-6* esebenza imizuzwana engu-30 kuphela. Uzodinga ukufaka le khodi ukuze wenze izenzo ezithinta impahla yakho noma ulwazi lomuntu siqu endaweni yesikhulumi.

*Sicela ukhumbule ukuthi ikhodi kufanele ibe nezinombolo kuphela.

Ngiyisetha kanjani i-2FA ku-akhawunti yami ye-Crypto.com NFT?

1. Ngaphakathi kwekhasi elithi “Izilungiselelo”, chofoza okuthi “Setha i-2FA” ngaphansi kokuthi “Ukuvikela.”
2. Skena ikhodi ye-QR ngohlelo lokusebenza lokufakazela ubuqiniso, noma kopisha ikhodi kuhlelo lokusebenza ukuze uyengeze mathupha. Bese uchofoza okuthi "Qhubeka ukuze Uqinisekise."

• Abasebenzisi bazodinga ukufaka izinhlelo zokusebenza zokufakazela ubuqiniso njenge-Google Authenticator noma i-Authy ukuze basethe i-2FA

3. Faka ikhodi yokuqinisekisa, ezothunyelwa kubhokisi lakho lokungenayo le-imeyili futhi iboniswe kuhlelo lwakho lokusebenza lokufakazela ubuqiniso. Chofoza okuthi “Hambisa”.
4. Ngemva kokuqeda ukusetha, uzobona umlayezo wokuqinisekisa

Sicela uqaphele ukuthi i-2FA emisiwe ku-akhawunti yakho ye-Crypto.com NFT izimele kuleyo esethelwe ama-akhawunti akho kuyo yonke imikhiqizo ye-Crypto.com ecosystem.

Yiziphi izenzo ezivikelwe yi-2FA?

Ngemuva kokuthi i-2FA inikwe amandla, lezi zenzo ezilandelayo ezenziwe ku-Crypto.com NFT yesikhulumi zizodinga ukuthi abasebenzisi bafake ikhodi ye-2FA:

• Uhlu lwe-NFT (2FA lungavalwa ngokuzikhethela).

• Yamukela Okunikezwayo Amabhidi (i-2FA ingavalwa ngokuzikhethela).

• Nika amandla i-2FA.

• Cela Inkokhelo.

• Ngena ngemvume.

• Setha kabusha Iphasiwedi.

• Hoxisa i-NFT

Sicela uqaphele ukuthi ukuhoxiswa kwe-NFTs kudinga ukusethwa kwe-2FA okuyisibopho. Ngemva kokunika amandla i-2FA, abasebenzisi bazobhekana nokukhiya ukuhoxiswa kwamahora angu-24 kuwo wonke ama-NFT kuma-akhawunti abo.

Ngiyisetha kanjani kabusha i-2FA yami?

Uma ulahlekelwa idivayisi yakho noma ungenakho ukufinyelela kuhlelo lwakho lokusebenza lokufakazela ubuqiniso, uzodinga ukuxhumana nokwesekwa kwamakhasimende ethu.

Uma i-2FA yakho isihoxisiwe, isistimu izosusa ukhiye wakho wokuqinisekisa wangaphambilini. Isigaba se-2FA kuthebhu "Yokuphepha" kokuthi "Izilungiselelo" sizobuyela esimweni saso sokungasethiwe, lapho ungachofoza "Setha i-2FA" ukuze usethe i-2FA futhi.

Ngiyisetha kanjani kabusha iphasikhodi yohlelo lokusebenza lwe-Crypto.com?

Sicela ulandele izinyathelo ezichazwe ngezansi ukuze usethe kabusha iphasikhodi yakho yohlelo lokusebenza lwe-Crypto.com.

1. Thinta [Ukhohlwe Ikhodi yokudlula?].

Qaphela: Ngezizathu zokuphepha, abasebenzisi abanebhalansi ehlanganisiwe engaphezulu kwe-USD $1000 okulingana bazodingeka ukuze badlule kunqubo yokuqinisekisa nethimba lethu losekelo. Umlayezo olandelayo uzoboniswa kulaba basebenzisi.

2. Faka [Idethi Yokuzalwa] kanye [Nekhodi Yokuqinisekisa].

Khumbula ukuthepha okuthi [Thumela] ukuze uqalise i-SMS ngekhodi yokuqinisekisa (SMS OTP).

Sicela uqaphele ukuthi uzokwazi ukuqhubeka kuphela uma ufaka i-SMS OTP (iphasiwedi yesikhathi esisodwa) ethunyelwe enombolweni yakho yocingo kanye nosuku lwakho lokuzalwa.

Qaphela:

• Uhlelo lokusebenza luzokhiywa amahora angu-4 ngemva kokuhluleka kwemizamo engu-3.
• I-imeyili yokusetha kabusha ikhodi yokudlula izothunyelwa ekhelini lakho le-imeyili elibhalisiwe.

Sicela uxhumane nethimba lethu losekelo uma uhlelo lwakho lokusebenza lukhiyiwe futhi ikheli lakho le-imeyili kanye/noma inombolo yeselula ishintshile.

3. Thinta [Vula I-imeyili].

4. Thola i-imeyili yokusetha kabusha bese usebenzisa inkinobho ethi [Ngena] lapho.


5. Thayipha iphasikhodi entsha.

Ungayibuyekeza Kanjani Inombolo Yakho Yocingo Kuhlelo Lokusebenza lwe-Crypto.com?

Uma ulahlekelwe ukufinyelela kunombolo yakho yocingo ebhalisiwe futhi ungakwazi ukungena ngemvume, ungabuyekeza inombolo yakho esikrinini sokungena ngemvume uma ibhalansi ye-akhawunti yakho ilingana ne-US$1,000.

Sicela wazi ukuthi inombolo yocingo entsha kufanele ibe nekhodi yezwe efanayo neyakho yangaphambilini.

Sicela ulandele izinyathelo ezingezansi ukuze ubuyekeze inombolo yakho yocingo:

1. Esikrinini sokungena ngemvume, faka i-imeyili yakho ukuze uqedele ukuqinisekiswa kwe-imeyili.

2. Thinta [Awutholanga ikhodi?] bese [Shintsha Inombolo Yocingo] . Le nketho iboniswa kuphela kubasebenzisi abafanelekile.

3. Qedela ukuqinisekiswa kwephasikhodi. 4. Faka inombolo yakho yocingo entsha bese ucindezela okuthi [Qhubeka].

5. Faka ikhodi yokuqinisekisa ye-SMS ethunyelwe enombolweni yakho entsha.

6. Qhubeka nokungena. Uma ulahlekelwe ukufinyelela enombolweni yakho yocingo ebhalisiwe kodwa ungene ku-akhawunti yakho, ungalandela izinyathelo ezingezansi ukuze ubuyekeze inombolo yakho.

Sicela wazi ukuthi inombolo yocingo entsha kufanele ibe nekhodi yezwe efanayo neyakho yangaphambilini.

6. Faka ikhodi yokuqinisekisa ye-SMS ethunyelwe enombolweni yakho yocingo entsha.

Ngingayenza kanjani kabusha iphasikhodi yami ngomshwana wami wokutakula?

Esimeni esingesihle sokuthi ukhohlwe ikhodi yokudlula ye-wallet yakho enezinhlamvu ezingu-6, ungakwazi njalo ukusetha kabusha iphasikhodi yakho ngomshwana wakho wokuthola kabusha.

Ibinzana lokubuyisela liyisihluthulelo sokufinyelela isikhwama sakho semali nezimali, ngokuvamile liqukethe amagama angu-12/18/24 akhiqizwa ngokungahleliwe futhi akhiqizwa uma uqala ukwakha isikhwama semali.

Uma ufake ngokungalungile ikhodi yakho yokudlula enezinhlamvu ezingu-6 izikhathi ezinhlanu phakathi nemizuzu engu-30, uhlelo lwakho lokusebenza luzokhiywa imizuzu engu-30. Ngemuva kwemizuzu engama-30, uma ungakakhumbuli iphasikhodi yakho, ungasusa isikhwama sakho semali kudivayisi, bese ungenisa futhi isikhwama sakho semali ngomshwana wokutakula bese usetha kabusha iphasikhodi.

Yini okufanele uyenze uma ungasakwazi ukufinyelela kuhlelo lwakho lokusebenza lwe-Crypto.com DeFi Wallet?

1. Lungiselela umushwana wakho wokutakula wamagama angu-12.
2. Susa uhlelo lokusebenza.
3. Faka kabusha uhlelo lokusebenza.
4. Thepha okuthi [Ngenisa isikhwama semali esikhona] futhi uthole isikhwama sakho semali ngamagama ayi-12. Uzokwazi ukudala iphasikhodi entsha uma ukungeniswa kwesikhwama semali sekuphumelele.

Ukuqinisekisa

1. Vula uhlelo lwakho lokusebenza lwe-Crypto.com ocingweni lwakho.

Thepha okuthi [Dala I-akhawunti Entsha] .

2. Faka imininingwane yakho.

1. Faka ikheli lakho le-imeyili .
2. Thikha ibhokisi elithi " Ngingathanda ukuthola imititilizo ekhethekile nezibuyekezo ezivela ku-Crypto.com " .
3. Thepha okuthi " Dala I-akhawunti Entsha. "

3. Hlola i-imeyili yakho ukuze uthole isixhumanisi sokuqinisekisa.

Uma ungaziboni izixhumanisi, chofoza okuthi [Thumela kabusha].

4. Okulandelayo, bhalisa ngenombolo yakho yocingo, bese ucindezela okuthi [Qhubeka].

5. Faka ikhodi enamadijithi angu-6 ethunyelwe efonini yakho.

6. Okulandelayo ukuqinisekisa ubuwena ngokuthepha okuthi [Vuma futhi uqhubeke].

8. Khetha uhlobo lwemibhalo ofuna ukuqhubeka nalo.
9. Faka umazisi wakho ohlakeni bese uthatha isithombe.
10. Ngemva kokuba idokhumenti yakho isithunyelwe, linda izinsuku ezimbalwa ukuze iqinisekiswe.
.

[Sicela uqaphele]:

Ama-akhawunti avulwa kuphela kusetshenziswa uhlelo lokusebenza lwe-Crypto.com, ngakho-ke sicela ungasithumeli imininingwane ebalulekile nge-imeyili noma ngengxoxo yangaphakathi nohlelo.

*Ipasipoti yakho iyidokhumenti engcono kakhulu ongayisebenzisa ezimweni eziningi. Uma ungenayo iphasipoti, umazisi kazwelonke noma ilayisense yokushayela ngokuvamile iyokwanela.
(Kodwa-ke, izakhamizi zase-US kanye nezakhamizi kumele ziveze ilayisense yazo yokushayela ekhishwe wuhulumeni noma umazisi).

Kungani isicelo sami singagunyazwanga ngemva kwezinsuku ezi-3?

Nakuba izicelo eziningi zicutshungulwa ezinsukwini ezi-3–4, ngenxa yenani elikhulu labafake izicelo abasha, okunye ukubuyekezwa kwe-KYC kuthatha cishe izinsuku zebhizinisi eziyi-7.

Izicelo zibuyekezwa ngokushesha okukhulu, futhi isibuyekezo sizonikezwa nge-imeyili uma seziqediwe. Siyakwazisa ukubekezela kwakho.

Angizange ngithole i-OTP

Iyini i-"Singpass"?

I-Singpass iwubunikazi obuthenjwa bedijithali besakhamuzi sase-Singapore sokufinyelela okulula nokuvikelekile kumasevisi angaphezu kuka-1,700 kahulumeni nezinkampani ezizimele ku-inthanethi futhi mathupha. Abasebenzisi bangangena ngemvume kumasevisi edijithali, bafakazele ubunikazi babo ngezinto zokubala, basayine amadokhumenti ngedijithali, nokunye okwengeziwe nge-Singpass ethuthukisiwe.

I-Singpass iphethwe yi-Government Technology Agency (GovTech) futhi ingenye yamaphrojekthi kazwelonke wamasu ayisishiyagalombili aqhuba umbono we-Smart Nation wase-Singapore.

Iyini i-MyInfo?

I-MyInfo iyisevisi evumela abasebenzisi be-Singpass ukuthi baphathe idatha yabo yomuntu siqu futhi bagcwalise amafomu kusengaphambili, ngemvume yabo, ngokwenziwa kwamasevisi edijithali, okuhlanganisa idatha etholwa kuzo zonke izinhlaka zikahulumeni ezihlanganyelayo. Lokhu kusho ukuthi abasebenzisi badinga ukunikeza idatha yomuntu siqu kanye kuphela kusevisi yedijithali, esikhundleni sokuhlinzeka ngedatha ngokuphindaphindiwe kukho konke okwenziwayo okuku-inthanethi. Abasebenzisi bangabuka iphrofayela yabo yedatha yomuntu siqu ohlelweni lwabo lokusebenza lwe-Singpass ngaphansi kwethebhu yephrofayela .

Uhlelo lokusebenza ngeke luskene i-ID yami noma luthathe isithombe sami?

Sicela uzame isici sokulayisha mathupha uma uhlulekile ukuskena idokhumenti yakho kanye/noma isithombe emzamweni wakho wokuqala.

[Izinqubo ezilandelayo zizokusiza ekusheshiseni inqubo yokuqinisekisa]:

[Igama Elisemthethweni Eligcwele]: Hlola kabili ukuthi igama olibhalayo lihambisana nalelo elikudokhumenti oyinikezayo. Sicela usebenzise amagama akho aphelele esikhundleni sama-akhronimi noma ama-initials uma iphepha liwasebenzisa. Qiniseka ukuthi awekho amaphutha esipelingi.

[Iba ne-ID evumelekile]: Thatha isithombe sikamazisi endaweni ekhanyiswe kahle. Hlola ukuthi wonke amakhona omane edokhumenti ayabonakala yini nokuthi azikho izibonisi (uma ithoshi lefoni yakho livuliwe, livale). Hlanza ilensi, ubambe ifoni ngokuqinile, futhi ubeke ikhamera ukuze ifremu yesithombe ithinte imiphetho yedokhumenti - isithombe sizoshuthwa ngokuzenzakalelayo uma sinjalo. Hlola ukuthi ulwazi olusesithombeni luyasebenza yini uma seluthwetshuliwe. Uma ungaqiniseki ngekhwalithi yesithombe, sithathe futhi ngaphambi kokusithumela.

[Zithathele Isithombe Selfie Esihle]: Lapho uzama isithombe, gcina ikhamera inganyakazi futhi ulandele ichashaza eliluhlaza ngamehlo akho (le nqubo isebenzisa kokubili ividiyo nekhamera yesithombe). Zama ukuhlala unganyakazi ngangokunokwenzeka - ngeke kuthathe isikhathi eside.

Nciphisa i-oda

Iyini i-Limit Order?

Yini i-Market Order

Ungawubuka kanjani umsebenzi wami wokuhweba nge-Spot

• Isikhathi Soku-oda.
• Oda Instrument.
• Oda Side.
• Oda Inani.
• Oda Inani.
• Isamba.
• Imali.
• Imali yenkokhelo.
• Uhlobo Lwenkokhelo.
• I-ID ye-oda.
• I-ID yokuhweba.

2. Umlando we-oda

• Isikhathi Soku-oda.
• Oda Instrument.
• Oda Side.
• Oda Inani.
• Oda Inani.
• Isimo sokucupha.
• I-oda Liqediwe.
• I-oda Elisele.
• Isilinganiso senani.
• I-oda Inani.
• I-ID ye-oda.
• I-Margin Order.
• Isimo.

Idiphozithi

Idiphozithi ye-Crypto engekho

Okufanele ukwenze ezimweni zamathokheni amadiphozithi angasekelwe kanye namadiphozithi ngolwazi olungalungile noma olulahlekile

Amadiphozithi Amathokheni Angasekelwe

Uma iklayenti lifake ithokheni elingasekelwe yi-Crypto.com, lingase lithinte ukwesekwa kwamakhasimende ukuze lithole usizo lokubuyisa imali. Ukuthola imali kungase kungenzeki kwezinye izimo.

Amadiphozithi Anamakheli / Amathegi / Amakheli Angalungile noma Alahlekile

Uma umsebenzisi ethumele idiphozi enekheli elingalungile noma elingekho, ithegi, noma imemo, angaxhumana nokwesekwa kwamakhasimende ukuze bathole usizo lokubuyisa imali. Ukuthola imali kungase kungenzeki kwezinye izimo.

*Qaphela: Sicela uqaphele ukuthi imali yokuthola efika ku-USD 150 ingase ikhokhiswe ukubuyisa noma imaphi amadiphozithi e-crypto angekho, njengoba kunqunywa i-Crypto.com ngokuzikhethela kwayo futhi ingase ishintshe ngezikhathi ezithile.

Yimaphi Amadiphozithi e-Crypto Awamukelwe kuhlelo lokusebenza lwe-Crypto.com?

Umshwana wokuzihlangula : Sicela uthole uhlu olungaphakathi kweMenu Yokudlulisa yohlelo lokusebenza ukuze uthole ukumelwa okunembe kakhulu kwediphozithi etholakalayo kanye ne-cryptocurrency yokuhoxiswa. Akuwona wonke ama-cryptocurrencies angaboniswa.

Qaphela:

Amadiphozithi nokuhoxiswa kwe-LTC kusetshenziswa i-MimbleWimble Extension Blocks (MWEB) akusekelwa ku-Crypto.com App and Exchange.

Sicela uqinisekise ukuthi amathokheni e-BRC20 afakwe ekhelini lakho le-Taproot elisanda kukhiqizwa (kusukela ngo-bc1p). I-Bitcoin Ordinals, okuhlanganisa namathokheni e-BRC20, afakwe ekhelini lakho le-BTC (eliqala ngokuthi "3") angase angabuyiseleki.

Iphi idiphozi yami ye-crypto?

Uma umsebenzi usukwi-blockchain, kuzothatha inombolo elandelayo yokuqinisekisa ukuze idiphozi ivele kuhlelo lwakho lokusebenza lwe-Crypto.com:

• 1 ukuqinisekiswa kwe-XRP, XLM, ATOM, BNB, EOS, ALGO.

• 2 iziqinisekiso ze-BTC.

• 4 iziqinisekiso ze-LTC.

• Iziqinisekiso ezi-5 ze-NEO.

• 6 iziqinisekiso ze-BCH.

• Iziqinisekiso eziyi-12 zamathokheni e-VET kanye ne-ERC-20.

• Iziqinisekiso eziyi-15 ze-ADA, BSC.

• Iziqinisekiso ezingama-30 ze-XTZ.

• 64 iziqinisekiso ze-ETH, ku-ERC20.

• 256 iziqinisekiso ze-ETH, USDC, MATIC, SUPER, ne-USDT ku-Polygon.

• 910 iziqinisekiso ze-FIL.

• 3000 iziqinisekiso ze-ETC.

• 4000 iziqinisekiso ze-ETHW.

Uma kwenzeka, uzothola isaziso se-imeyili mayelana nediphozithi eyimpumelelo .

Yimaphi ama-cryptocurrencies angasetshenziswa ukwengeza i-Crypto.com Visa Card?

I-ADA, BTC, CHZ, DAI, DOGE, ENJ, EOS, ETH, LINK, LTC, MANA, MATIC, USDP, UNI, USDC, USDT, VET, XLM ZIL.

*Amanye ama-cryptocurrencies angase angatholakali, kuye ngendawo okuyo.

Ngiwuhlola kanjani umlando wami wokwenziwe?

Ungahlola isimo sediphozithi yakho ngokuya kokuthi [Ideshibhodi] - [Wallet] - [Imisebenzi].

Uma usebenzisa uhlelo lokusebenza, chofoza ku- [Akhawunti] bese ucindezela isithonjana esisekhoneni eliphezulu kwesokudla ukuze uhlole okwenzayo.

Ukuhoxiswa

Itholakala Kanjani I-ID Yokwenziwe (TxHash/TxID)?

Imaphi ama-akhawunti asebhange engingawasebenzisa ukuze ngikhiphe imali yami?

Kuthatha isikhathi esingakanani ukuthi imali yami ingene ku-akhawunti yami yasebhange?

Sicela uvumele usuku lwebhizinisi olulodwa kuya kwezimbili ukuze izicelo zokuhoxa zicutshungulwe. Uma isigunyaziwe, izimali zizothunyelwa ku-akhawunti yakho yasebhange ngokushesha nge-EFT, FAST, noma ngokudluliswa kwemali ebhange.